frequently asked questions
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We have gathered our most frequently asked questions (FAQs) into categories for your convenience. If however you still can’t find an answer to your question, please contact us.
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Quality Assurance
What products do you have?
Our main products include:
1. Zirconia, Glass ceramics, Resin materials，PEEK，Wax block. Waiting for digital dental materials;
2. Dental auxiliary consumables such as cutting needles and polishing tool sets;
3. Implant materials such as implants, titanium discs, implant accessories, implant tools, and auxiliary materials;
4. Oral digital impression machine, zirconia cutting machine, glass ceramic cutting machine, AI controlled sintering furnace, intelligent controlled porcelain furnace and other equipment;
5. We can provide one-stop orders for dental layout design to finished teeth.
Can I get a discount?
Of course, discounts vary for different order quantities.
Can we obtain samples？
Of course, but samples are chargeable and shipping costs need to be borne.
How do you handle complaints？
GUIEE Medical has strict quality control measures, and we have conducted professional inspections before shipping to customers. This can minimize the possibility of quality issues. If the quality problem caused by us really occurs, we will send you the product for free replacement, otherwise we will refund your loss.
What is your mailing method？
Most likely, we will choose air freight and deliver the product to you as quickly as possible.
Why choose GUIEE dental products？
1. Excellent R&D and production teams;
2. Selecting high-quality Chinese porcelain materials;
3. High quality assurance of Chinese manufacturing;
4. High quality and professional services, providing customers with one-stop oral solutions that are convenient, efficient, and fast.
5. Reasonable price, exquisite packaging, suitable for the oral market;